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Customer reviews of Browns Autos

At Browns Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Browns Autos

Browns Autos
5
5.0

Based on 53 customer reviews

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  • 5

    Very Professional and Honest

    By Faraz K on 24 December 2016 | Purchase not verified

    Bought BMW 525d from them in August - Few little things needs fixing and they did what they promised. Boot catch they couldn't fix in time so they give me a credit so when i fix it they refund me. Very professional and honest people. Would recommend them to anyone!


  • 5

    Genuinely recommend 100%

    By Rachel D on 16 December 2016 | Purchase not verified

    We genuinely could not of asked for better service. We were looking for a safe, reliable estate car for our young family and dog. We bought a VW Passat Estate, amazing condition and the price was incredibly reasonable. We have had the car for 3 months and we are delighted. The service light had popped up on the dashboard, which was fine but I had no idea which mechanic to bring it to. I rang Danny, the dad, and he said that the car should not need one, to pop over to them and they would check. Rightly so, the service had already been completed, it just needed to be reset. Saved me a fortune! Would definitely recommend Browns, they even make a great cup of coffee.

    Reply from Browns Autos on 16/12/16

    Happy to help and we all look forward to seeing you again in the future. Are doors always open and are kettle is always on!


  • 5

    Gold standard, five star service at Browns Autos

    By David A on 08 December 2016 | Purchase not verified

    I have just bought a really nice Saab convertible from this dealer. Have to say it was the best experience i have ever had from a dealer - and i have bought a lot of motors over the years. The guys I dealt with - Danny and Doug - know their cars inside out, and the car we shook hands on is as described in its advert, with solid provenance. Friendly and helpful, the guys have serviced the car to bring the service book right up to date and the process from start to finish was seamless. Having bought from the likes of Chandlers (main Brighton BMW dealer) in the past, where there is a hard sell, corporate culture which always made me feel rather uncomfortable, Browns Autos does what it says on the tin. It's the kind of car dealership which is hard to find these days - they value their customers and believe in customer service. Ten out of ten.

    Reply from Browns Autos on 08/12/16

    Thanks David for taking time out to leave us such a great review. Browns Autos really appreciate all the feed back we can get and your right we do value all our customers and try to do everything we can to provide good quality cars and service. see you tomorrow


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