Testimonials

VW Tiguan

Josh was excellent from the first phone call, nothing was too much trouble for him. i paid for the car after watching his walk round video. he even took the car to meet the lorry that was bringing it home to northern ireland for me . car was exactly as advertised would highly recommend

I saw my beautiful new Mokka x yesterday (Thursday), reserved it around 5pm, exchanged a couple of WhatsApp messages to arrange a viewing & test drive today (Friday). have to say, that was quick and really appreciated. on arrival I was greeted with a smile by josh - genuine, nice guy - he handed me the keys and gave me the time and space to have a good look over the car. we then went for a test drive, had a good chat during the drive and josh answered any questions i had with confidence and his naturally friendly nature. i was given the option of going away and considering the car - absolutely no hard sell involved here - but my mind was made up, paperwork was completed easily and speedily, and i was soon driving home with a big smile on my face. absolutely love my new car, and I would highly recommend browns to anyone. the service I received was exemplary from beginning to end. thanks josh for making what can actually be a daunting experience so easy and relaxed!

Mini

Exceptional, warm and friendly service from start to finish and a stellar well-looked after car. Would recommend to anyone - these 5 star reviews are no joke.

Range Rover Sport

Exceptional From the moment I contacted Browns and spoke to Josh I was impressed with the service I received. Friendly, helpful nothing was too much trouble in his approach, providing details, videos and information about the car I was interested in. When I arrived to test drive the vehicle I felt welcomed and the service in person from everyone involved was fabulous. The car was everything that they had told me it would be, and I literally could have asked them anything, the whole process was transparent and a pleasure. I would happily recommend them to anyone looking to buy a used car.

Seat Ibiza

Great cars and service This is the 3rd car I have bought from Brown's...their service and quality of cars is excellent...nothing is too much trouble...I thoroughly recommend them

Nice family run business. Everything went well and was done professionally cheers.

Mercedes A250

Genuine honest chaps very helpful from start to finish

Volkswagen Tiguan

So patient very easy buying car will certainly go back again couldn’t ask for better 👍

Mercedes E350

Need to send a huge thank you to the team at Browns Autos, so helpful from start to finish - they made it a pleasurable week purchasing my latest car. Well worth the journey from poole - would do it again!!×

BMW 1 Series

Just a quick note to say how impressed I was with your handling of the sale of the BMW 1 series coupe yesterday to my son Toby. He mentioned how helpful and accommodating you were, making the experience of buying a vehicle positive and stress free. Thanks for looking after him and making the process a memorable one, he absolutely loves his new car 🙏

VW Touareg

We bought a VW Touareg from Browns Autos. The car was in excellent condition and the guys were very helpful with the purchase. Josh was professional as well as helpful and friendly. Josh is a credit to the business and we were happy with the whole buying process.

Mercedes SL500

Purchased a beautiful SL500! As soon as we saw it online the holding deposit was paid! So pleased this was an option else we may not have had opportunity to make the purchase seeing as we live 3 hours away from Brighton. From that moment we cannot fault anyone at browns in any capacity. An absolute pleasure to speak to and deal with. While we awaited funds to hit our account to enable us to buy the car ‘Danny’ was an absolute star! He kept the car for us and he couldn’t have been anymore helpful or understanding. When we arrived to see / collect the car she was exactly as described and the welcome we received from the guys was second to none! Genuinely brilliant family business and we would have no hesitation in purchasing another vehicle or recommending them to anyone! On a side note (Angie) worked for ombudsman services for many years and as such has a full knowledge of complaints and what ‘good’ customer service looks like! In all honesty ‘browns’ need no lessons in what excellent service looks like! Thank you Danny and the fabulous sons who work with you!

Audi Q2

Recently purchased an Audi, exceptional service from the whole team, will certainly use again and have already recommended to my friends and family , one very happy customer

Citroen c3

What excllent SERVICE from Josh and James - from the first enquiry to the sale. They were polite, friendly and very helpful. I would definitely recommend Browns Autos. I love my Citroen C3.!

Mercedes GLA

Great service Friendly knowledgeable people who sold me a very nice quality cat at a good price without pressure. Would certainly use them again and recommend them to others.

Mercedes SLK 350

5⭐️SERVICE After a disappointing trip to Birmingham, where I encountered poor salesmanship and faulty cars, I was hesitant about making another long journey—this time from Newcastle to Brighton. However, Browns Autos immediately stood out for their transparency and consideration, especially knowing how far we had traveled.After my previous experiences, I was skeptical, but the exceptional service here gave me complete confidence in my purchase. I’ve been looking for a fun car for a while, and with the selection available, I felt assured of both quality and reliability.A huge thanks to Josh, who took the time to walk me through the car’s history, spec, and features—unlike other dealerships that just hand over the keys with no explanation. Top service all around.

Vauxhall Astra Estate

Absolutely fantastic service from Josh from start to finish. Called to enquire about a car on Tuesday morning and the car was delivered to me the very next day to my address which is over 100 miles from Browns Autos. Will be buying again from Browns Autos and highly recommend them

Range Rover Sport

I recently purchased a Range Rover Sport from Josh Brown Autos all the way from Greece, and I couldn’t be happier with the experience. From start to finish, the service was absolutely exceptional. Josh went above and beyond to make the whole process smooth, stress-free, and completely transparent, even with the distance involved. Josh is one of those rare people in the car industry who is truly genuine, honest, and easy to trust. You can tell he really cares about his customers and takes pride in what he does, which made the whole experience even better.

Nissan Juke

Great to meet you and finally help MY DAUGHTER find the right car from the right place at the right price, impressed with THE service and your detail in explaining everything about the car. I highly recommend to other CUSTOMERS LOOKING FOR QAULITY USED CARS AND EXCELLENT SERVICE to use Browns Autos, THANK YOU JAMES FOR ALL YOUR HELP AND ADVICE

Mini Cooper S Cab

Great car. Super smooth process! What a fantastic family business. Josh made the whole sales process super simple and smooth. The car was absolutely as described and I couldn't be happier. Would definitely look to buy from Browns again.

Mercedes SLC300

Warm and friendly service from Browns Autos My experience with Browns Autos from test drive to purchase was friendly and helpful, particularly from Dan and Josh and I wouldn't hesitate to recommend this family run business.

Mercedes C Class Estate

Picked up a Mercedes estate this week from Danny, terrific car and great firm to deal with, worth going just for the relaxed and entertaining atmosphere unlike most car dealerships.

Alfa Romeo Guilia

5 star all round. Great dealer. Brought an Alfa Romeo from these guys, and the entire experience was five-star. I found a car through their website which was easy to use and had a very detailed description of the car, including a video. Communication for collection was excellent, the seller, Josh, was friendly and helpful. The car was exactly as described and came with a fresh zero advisory MOT. Had it for few days now and extremely happy with it.

Nissan Juke

Thank you for this lovely comment! We try to be as transparent and meticulous as possible

Mazda CX3

Amazing family run service! I would highly recommend Browns Autos. After having been messed around with a different dealership, i came across Browns Autos and had got in contact with Josh. Josh is so lovely and really does have his customers interest at heart. Josh was so helpful throughout the process. When i arrived to pick up the car , we instantly went into process with a test drive and a look around. Peter came with me on the test drive and he is a great guy and very chatty. Didn’t feel awkward at all! Felt very comfortable. Danny was really easy going and helped me with how to sort my tax and can do it at his desk if required. Thank you for my lovely new car, you’ve all been amazing and i couldn’t recommend you enough!

Jaguar XF

Amazing car, very easy to deal with, great detail for long distance buying From the comprehensive advert with photos and a video, the car was obviously in excellent condition and was just what I was looking for. The website was easy to use to reserve the car for a no obligation refundable fee. Both Josh and James were very informative and helpful, and as a long distance buyer I was given an in-depth video call before I travelled over 200 miles to inspect the car. I was offered a test drive, along with a very welcome coffee! Browns Autos were exceptionally easy to deal with and the warranty offered as part of the price gave me real peace of mind. I would definitely recommend buying from them and I love the car I’ve purchased!

Citroen

Massive Thankyou to Josh for all your help in getting our dream car. Would definitely recommend Browns Autos, all the staff are so friendly, prompt and helpful. Josh was absolutely fantastic and can’t thank you enough!

I recently purchased a bmw 140i from browns autos after seeing the amazing reviews online, buying a car can be daunting but from the minute I contacted browns they couldn’t be more helpful, I was sent videos of the car and they kept in contact throughout the finance option. I saw the car on the Saturday and drove it away Monday morning. Staff were friendly, helpful and made the whole experience an absolute pleasure. If I need a car in the future I will 100% go back, thank you all

Seat Terraco

Would highly recommend this family run business. They were really helpful from the moment I contacted them. I’d 100% use them again. Thank you boys!!

Citroen C4 Picasso

Fabulous purchase and after-sales care. Browns were brilliant - a breath of fresh air and thoroughly deserving of five stars. After a few difficult experiences with dealers, Browns were friendly, positive, patient and very customer-focussed. They could not have done more to help and reassure me about the Citroen we purchased. It is clear they are very committed to providing excellent after-care, and went above and beyond, providing me with a year's MOT, fresh tyres and assurance they would deal with anything that came up in the first 30 days, followed by the warranty. They understand customer concern very well and gave me complete confidence they would deal with any issues. Positive, personable, and complete peace of mind. We are delighted with the car and the purchase and I'd recommend them to anyone.

Citroen C4 Spacetourer

The customer service I received from Browns Autos was phenomenal!. I was very impressed indeed. The process was slick, and I went away in my new car, with a big smile on my face. Thank you Josh for seeing it through for me, I know I wasn't the easiest client! :)

Ford Ecosport

I would highly recommend this family run business. They were polite, friendly and helpful, from my initial enquiry on the phone to visiting their showroom & completing the purchase of the car. I would have no hesitation in using this company again in the future.

Mini Cooper

Excellent friendly welcoming service I saw the advert in the auto trader . I phoned and was told that they would reserve the vehicle for me for two hours without any deposit and when I turned up I found exactly what was Listed. I was made to feel extremely welcome and it was a pleasure doing business with James Danny and Josh .. They were not pushy in any way, in fact they added a couple of inexpensive items which made all the difference !! To -date. I’m absolutely over the moon with the vehicle and I will recommend them ..Also there was enough fuel to get me to the Midlands !! From the south coast ! Let alone just to the local fuel station !!

Mini Cooper Clubman

Very friendly, honest family run business. An absolute pleasure to work with.

Audi A1

Brought a car from this company and the service was excellent from start to finish and would highly recommend them to anyone The car was exactly as advertised

Vauxhall Insignia

Just collected my new car cannot recommend brown’s autos any higher. Looked after by Josh who was brilliant from the first phone call right up to the collection. Will be recommending them to everyone. Great service by a great team.

Kia Sorrento

Purchased a beautiful Kia Sorrento KX three very very pleased great service very very attentive great value Many thanks for your help

Mini

Spotted a car I liked, left a messaged to view and got a call back to which I booked and paid the £100 deposit to secure the car when i turned up I couldn’t drive it myself as had recently injured myself so they were great drove me around and I purchased very happy they even delivered as I couldn’t pick up, friendly , helpful and charming staff who I would recommend, still haven’t driven my new car but so glad I brought it

Citroen C1 Aircross

I picked up my new, second-hand car today. The car was competitively priced, washed, waxed and polished. It came with a new MOT, serviced and a 6-month warranty. The car was as advertised and marketed. This is a family business and the service was outstanding, they made the whole process simple from first contact to me driving the car home. I recommend Browns Autos and say you can buy here with confidence.

Mercedes C200

Very happy having purchased a fantastic Mercedes estate with low mileage from this family run business. Having discovered an unseen issue with the car the team at Browns went above and beyond to rectify this which was very much appreciated. Would highly recommend Browns for the professional friendly service they provide. Thanks Danny, James & Josh.

VW Tiguan

Friendly, polite, Helpful and welcoming.

VW Amarok

Highly recommended Great service from start to finish. A well run family business. If you want honesty and a friendly service I would definitely recommend.

Toyota Rav4

Great choice of vehicles, friendly knowledgeable staff Browns was recommended to me by a good friend. The staff were extremely professional and knowledgeable about the vehicles that I went to see. Danny and his team were so helpful I would definitely recommend them.

Mercedes C200

Amazing team Great team - very helpful made me feel at ease about buying a 2nd hand car after having such a terrible experience previously. Thank you guys 🙌🏽

Audi A4

Quality family dealership with a focus on customers The team are good communicators and efficient. Customers are clearly a priority. I am pleased with the vehicle and been an all round good experience. Nice family business atmosphere too.

BMW 640d

Wish i had bought all my cars from Browns, and trust me me ive bought a few. The family are genuine and great to deal with.Would certainly recommend buying a car here.

VW Scirocco

Excellent service, excellent people I brought a scirocco from browns autos from start to finish could not be happier with the service. The guys were so helpful friendly and informative. On the test drive got talked through all what the car does and how to use all the mod cons . honestly could not recommend them more! An excellent family run business! I would give more than 5 stars !

BMW 118

Recently purchased my bmw from browns. The service is 2nd to none James dealt with everything and it couldn’t of been any easier Finance set up and went smoothly James will go above and beyond to help And kept me up to date the whole Time The car was immaculately clean when i picked it up and was ready to go A few documents to sign and was done and dusted and driving away within minutes 5 star service and would always return in the future and recommend to anybody Thank you

Ford Fiesta

Just purchased a gorgeous silver fiesta today from these guys and have never been more impressed by the service we have received. Initially Josh spoke to me and I explained my current car had been written off so I needed a good reliable car asap for myself and 2 young boys. I saw this and fell in love asap and Josh explained as it had only just arrived there were things needing doing/checks/service/MOT before they would allow it to leave them which I really appreciated. They made me a priority to get it turned around quickly and within 2 days I could collect! The process was so easy and efficient I will be coming back again anytime myself or family etc are in need of a decent honest used car garage. Thank you so much!!

Mercedes E350

It’s not often that you come across car companies with integrity but BROWNS AUTOS break the mould With Danny at the helm and family members striving for excellence they deliver a first class service with care and consideration from beginning to end of a sale My experience was one of professional diligence and attention to detail that is so rare these days Danny (a busy man) was always available and willing to answer any question regarding the sale of my car and actually enjoys the transaction process which is so refreshing in this fast food sales era I cannot recommend Brown’s Autos enough They have the experience and honestly to supply you with the car you want without the worry and hassle that go hand in hand with so called car showrooms First Class!

Mini Cooper

Very friendly,patient and helpful service not pushy. Excellent family service. Took their time to be helpful nothing was too much trouble. My daughter and I cannot thank James,Josh and dad enough to please my daughter buying her car.

Vauxhall Corsa

Best in the business! Josh and the lads are absolute gents. Sorted me a class wee car would highly recommend these guys.

Mercedes C250 Estate

CAR WAS AS DESCRIBED.POLITE AND FRIENDLY STAFF. THOROUGH TEST DRIVE.I WOULD USE THEM AGAIN

Audi A6 Avant

Great guys and very friendly. Will definitely come back to them for next car

Great family run business Josh is a beast he's there and everywhere very friendly helpful impossible makes possible. Did not seen a car my self did not touched it. I did trusted even has been 150 mile away delivery organized Josh stay and tracked every step came 100% as been described no messing around it was a real honest pleasure to have business

I really had a great experience with brown autos. It was a seamless transaction I had with them And The team was really helpful and friendly, especially josh. I can't wait to do business with them again sooner. Great work!!!

BMW 320 X Drive

I bought a second hand BMW from brown’s ad a distance sale a few months ago & had a great experience. Josh was super helpful, polite, professional & accommodating. The car was in great condition (I bought it after just a video walkthrough!), it was delivered to me (at the other end of the country) on time & it’s a great car that looks lovely & drives well. Highly recommend browns

BMW 430d

I can’t rate the service high enough. James, Danny & Josh were all better than 5 star!

Range Rover Evoque

Great experience from first call to car collection. All the guys were polite, friendly and helpful from start to finish. Would definitely recommend to others.

Mercedes SLK

Bought a car from Josh at Browns Autos on Monday, full service, MOT and advisories all done on one day!! Collected same day too! He really went the extra mile (pun intended) highly recommend Josh and his team. They have a vast knowledge on cars and made me feel very comfortable with car sale. Great prices and high quality cars.

Sold My Car To Browns

Fantastic interaction with James at Browns Auto’s. I was selling my car and James reached out to me, excellent communication, very friendly, open and honest throughout. Couldn’t have asked for a better experience and a really fair price for my car. Came in less than 24hrs and all done there and then. Just perfect example of quality service! Would highly recommend James and Brown’s if you looking to potential sell your car not just buying!

Ford C Max

Me and my wife have both brought a car from Brown’s Auto’s in the last 4 months and couldn’t be happier with the service we have had. The cars were really well presented and came with fresh services and MOT’s, and my car also had a new cam belt and water pump which gave us peace of mind going forward because everything was taken care of - there were no half measures, and that was reassuring. From start to finish the whole process was really smooth and Danny and Josh were friendly, easy to deal with and couldn’t have been more helpful with any queries or questions we had. The after care is also fantastic and they go out of their way to help you and put your mind at ease. We honestly couldn’t fault a single thing. We happily recommend them to friends/family and will use them again when the time comes to get a new car. Best local garage by far, and considering the standard of car and service they offer the prices are very fair

Range Rover Evoque

Really friendly family run business that went the extra mile for me. As we lived an hour drive away they not only took care of me upon arrival and had everything ready. They gave me great peace of mind and treated you as part of the family and very accommodating whilst I was there, specially the aftercare is amazing and they went above and beyond as there was last minute things needed and they were more than happy to get them ordered and fitted for me. I’d happily do business again with Browns Autos. Definitely one of the good ones.

Suzuki S

The site online was extremely easy to use. Phone contact helpful & informative.. Made a stressful necessarily quick purchase easy. Enjoyed the chat too.

Peugeot 308

Amazing experience, a really genuine family. We brought a Peugeot which is lovely. I would highly recommend they can not do enough for you.

Lexus SC430

Excellent service They were very amenable, efficient and helpful. Excellent service. Lovely car!

Ford

I just bought my first car from browns auto. James was a great help every step of the way. He had clear knowledge about the car I was buying and explained everything in detail. I was really grateful for a well planned test drive before making the purchase and he even drove with me for a bit before I drove off on my own for the first time. Highly recommend.

BMW X3

Friendly, efficient and I came away with a great car 🤩 Thanks to all at Browns Autos. The whole experience was hassle free 👍

Nissan Juke

Amazing Team at Browns Autos What an amazing group of guys at Browns Autos. They were trustworthy, reliable and great to deal with. Would highly recommend to anyone looking to buy a new vehicle.

Toyota Yarris

So impressed and very pleased. Excellent family firm. Thank you. Josh and James are excellent. A family business with Dad and they are all customer focused and nothing is a problem in explaining or sorting out. First time I have used them and I am so impressed at how they helped with my car choice and after sales as well. Thank you guys for the amazing work.

Mercedes C250

Helpful and friendly customer experience from start to finish. Nice family business ran with a sense of pride and very happy with my car

Audi Q3

Fantastic Service, highly recommend! James, Josh and Danny at Browns Auto’s were absolutely fantastic from the moment we began discussing the car through to purchase. Outstanding customer service all round, absolutely nothing to fault them on. Wonderful family business, will definitely recommend them to friends and family. Thank you!

Audi Q3

Fantastic service! Highly recommend, great service from start to finish

Mini Cooper S Cab

I would definitely recommend Browns Autos service, very polite professional service. Knowledge of the car and no hard sell. Definitely recommend

Audi Q3

Fantastic service! Highly recommend, great service from start to finish

Excellent Excellent friendly service, high quality stock and professional approach.

Citroen Cactus

Excellent Excellent friendly service, high quality stock and professional approach.

Citroen Cactus

Highly recommend to everyone Great family run business. I was kept updated on everything from having it serviced to the car being ready. Talked me through the paper work what I needed to do. Even on the test drive had all the patience as I get a little nervous driving a new car. Went above and beyond would highly recommend to friends and family.

Ford Mustang

Great customer service! Easy to deal with, super reactive, great friendly people!

Mini Cooper S Cab

Perfect purchase great customer service What a pleasure to deal with all the guys at Brown's Autos...they made my purchase easy and smooth. They answered any questions I had and the car I purchased was exactly as described...definitely would recommend anyone to go and see them. Great customer service

Range Rover Evoque

Great cars and selection all the staff are friendly but Josh was fantastic and went over and above to help. Great experience would definitely do again.

Mercedes c220

I would definitely recommend Browns autos. The staff are all so nice and friendly. they went above and beyond to help me and made buying a car such a breeze. They made the experience so enjoyable. Really happy

Mini Cooper S

Great service from first call to visit and collection . All ready to go .good test drive route and very informative

Peugeot 107

All round great service Extremely easy transaction from a friendly, family run, business.We were buying my daughters first car and Josh was very patient as she test drove the first car that she had driven away from her instructors brand new car.Everything explained to her, Car is great. Wil always consider Browns when buying second hand in the future - Thanks guys.

Mercedes SLK

Excellent service from start to finish. I could not have been happier with the service. They are efficient, friendly and extremely professional.

Hyundai Tuscon

Speedy, easy going and professional Incredibly smooth, and easy going business. Josh was professional, honest and open to all questions about the car. Whole transaction was very fast- in and out within 90 minutes including part-ex and test drive- thoroughly recommend.

Kia Sorrento

Browns Autos a true family business. Fantastic service from the team at Browns Autos, walked me through the tech side of the car with patience and understanding. They even checked in with me a few days later to ask how I was getting on with the car !! 5 star treatment of customers. Well done to all at browns a true local family business. A special mention to Josh the salesman, you are a credit to your business Thank you one and all.

Ford Focus ST Line

I bought a Ford Focus ST Line, which was really well presented. The team were helpful, knowledgeable and efficient. Would highly recommend!

Renault Twingo

We came in a few weeks ago and found everyone very friendly and helpful towards our daughter who was looking to purchase a car, she settled on a renault twingo and she is very happy (please excuse capitals, would not let me change)

Honda Civic

Everyone from Browns Autos were great. The customer service from the first greeting through a very comprehensive show around the car and controls, the 30minute test drive and the final purchase of my new vehicle was a friendly, knowledgeable and professional experience. Could not be more pleased with the new car and the whole purchasing experience. Thank you guys a very well deserved 5 star rating from me! Keep up the good work.

Ford Fiesta

The lads were great love my new car! Great customer care

Audi Q5

Like those below My experience was the same- friendly, smooth and enjoyable from start to finish. They gave me a good price on my old Audi even though it was 20 years old and done 186k! And also fitted a new cambelt as part of the service even though it was not needed. Love the car so thanks Josh & Doug for your excellent service.

Nissan Qashqai

Great service From start to finish the team at Browns were faultless in my purchase. Even though I was buying an older car than they usually sell they still wanted to make sure everything was 109% Would highly recommend them.

Toyota Auris

Bought a lovely car from Browns Autos today.It was the easiest transaction I've ever known when purchasing a car. Doug Danny and Josh are very friendly and approachable. Everything was explained in detail. It's obvious it's a family run business.I will definitely be a returning customer in the future.

Mercedes SLK

A great service from a local family run dealership, my second vehicle with these guys, very happy and would recommend.

Ford Kuga

Great experience from the guys at Browns Autos, Josh, Doug and Dan were all super helpful and friendly, made the whole experience a real breeze. Thanks so much for the amazing service!

Audi A5

I purchased an Audi A5 from browns and was very pleased with the service from start to finish. Josh and the rest of the team went over and above to resolve the issues I had with the vehicle after purchase. The aftercare service was impeccable. Highly recommended.

Ford Focus

Had to get a new set of wheels after my old car was written off. The staff were all really friendly and helpful and couldn't do enough to help get me back on the road quickly. Loving my 'new' car. I've had no problems with the car but felt if I did they would be quick to sort it out. My brother also got a car from them 2 years ago and that has been a great car also.

Volvo XC60

Great service! I recently bought a car and was really pleased with the whole experience. I would highly recommend Browns.

Ssangyong Tivoli

Perfect service from start to finish ☺️ josh was friendly, not at all salesy (even made me, my partner & farther in law a cuppa & coffee) answered all my questions. Replaced tires and brake pads that showed that showed up as advisory on MOT. The team was amazing and even went on a test drive with them (I was to nervous to drive so got them to drive) they showed me all the gadgets, how it handles the road ect. Sorted out my tax for me while I was busy. Could not literally ask for a kinder & Friendly team. Thank you so much 🥰

Citroen C4 Cactus

Josh was a very professional, friendly person to deal with, Quick to come and see the car, and knew what he wanted, Payment was quick, and did not leave until the transaction was verified, I would recommend him and his Team. Thank you very much ..Raine

Range Rover Velar

Absolutely amazing garage!! So glad I found them! I will never use another garage again! I was one of them nightmare customers from start to finish lol, however they was so patient with me helped me in every single step of the way and never gave up on me! The after care has been incredible! I’m not even from the area but they have looked after me so much, I can’t recommend them enough!!!

Toyota Aygo

Great experience. Had a great experience with Brown's Autos. Really polite and helpful team. 100% customer focused.

Mercedes SLK

Great service, would recommend them to anyone looking to buy a new car. Very helpful and informative staff, very pleased with the car and nothing was to much trouble. I was driven home in the car as I needed to change my insurance. over to the new car I would buy again from this dealer, overall a very pleasant experience.

Peugeot 208

A genuinely brilliant experience from start to finish! Proper customer service, great communication, fair people and a real pleasure to buy from. My daughter wanted a pink Peugeot 208 for her first car (not many of them around!).I found one at Browns, but as I live in Northamptonshire and its a 300+ mile round journey, I spoke to Josh at length about the car on the phone and nothing was too much trouble to tell me about the car in detail. I also got confidence from their video walk round on the car in the Autotrader advert, where nothing was hidden and everything shown. At 9 years old and with cam belt due at 10 years, Josh agreed to pay half the cost of the cam belt replacement (very fair). I arranged to get the train down to view the car once the work was completed a couple of days later. The car was completely ready, at the front of the forecourt and exactly as described in the advert and on the phone.I spent ages checking the car over (which Browns were more than happy for me to do) and then went out on a good length test drive including a selection of road types, driving styles etc accompanied by a guy from Browns who really knew his stuff and indulged my many questions! I agreed to purchase the car and Josh made everything really simple, the paperwork was all in place (log book / service book / previous receipts / warranty) and he also helped me sort out temporary drive away insurance. Josh knew this was a first car for my daughter and I genuinely felt like it mattered to them too, which was refreshing! The drive back was problem free and I'm sure the car will be great, but also feel confident that Brown's will support me if anything crops up. Thank you to everyone at Browns and I really can't sing your praises enough!

Ford Focus

Good customer service. Car was as advertised. Pleased with my car.. Would buy from there again.

Audi A5 Cab

5 Stars from the best car sales around massive thanks to James The best service I’ve ever experienced made me feel so welcome and made sure I was totally happy with my choice and told me absolutely everything about the car I needed to know. James was amazing and thanks to him I’ve got the car I’ve always wanted. There service from start to finish was amazing they all went above and beyond wouldn’t buy a car from anyone else. Thanks browns auto you’ve made me a very happy lady.

Ford Focus

Josh is really helpful, friendly and reliable. I'd highly recommend this lovely little family run business. I'm very happy with my new car!

Jaguar XE

Good experience at Browns Auto's the vehicle was as described, a nice long test drive, an easy transaction and on the way home in good time. Thanks guy's.

Audi A1

Josh at browns autos was amazing. So helpful and genuine. Really wanted the best for me financially, made the whole experience stress free and easy. so happy with my Audi A1! Couldn’t recommend these guys more, they’re great and know their stuff. :)

Excellent customer service. Very professional. Can't fault in any way.

Seat Leon

Very good vibe and friendly team. Josh has provided an outstanding service from start to finish! I could not recommend them more ! the whole experience has been very swift and easy. Definitely a car dealer you can trust !

Audi S5

Thank you Josh Very good experience

Mercedes ML

We just brought a Mercedes ML from this guys. And could not fault the service they was so friendly and helpful. The car is amazing condition not one scratch on the car. I would highly recommend buying from these guys they are amazing people!

Discovery 4

I have recently bought Land Rover discovery 4 from browns autos. From the beginning the service and professionalism I received from Josh was outstanding, I drove 3 hours to pick up the car again I received great service at the dealership but unfortunately on the way back home the car had broke down half way through. I was immediately on the phone to Josh from brown’s autos and he was mortified to hear the following that car had broken down I could feel his genuine disappointment of the circumstances. I have managed to get home safely and next day I had a conversation with the owner James and I was assured that everything will be put right immediately. Of course I was offered a local garage fully paid or refund which I really appreciate. I asked the car to go to main dealership Land Rover to which they have agreed and I have to say they have done absolutely everything I’ve asked always available to talk and accommodate when I called. Sadly it went the way it did but overall service I received from brown’s autos was quality they are genuine family run business very honest and trustworthy. I would very highly recommend them even though you may think you’re paying slightly more at least you’re not being lied to and receiving an honest service. Brilliant guys and great customer service.

Ford Focus CC

Excellent customer service Excellent customer service and speedy responses. Josh was a star throughout the process of buying and having the car delivered - and kept me updated at all times. When the delivery needed to be delayed by a day, I was told in good time (and it was for a good reason - they'd noticed something on the car that needed sorting and didn't want to send it to me without). I appreciated the honesty and the care taken!

Citroen C3 Picasso

They're reviewed highly for a reason Very positive experience. Guys were friendly and seemed pretty honest about the various foibles of the car I was buying (All used cars are going to have some issues; it's up to you to decide whether you are OK with those issues). These were minor things however; on the whole the car seems to be in very good condition and it drives well. We are very happy with it. We were given a fair price for our part-exchange, as well. No pushy sales tactics, just a simple: "Here's the car, take your time to look at it and discuss amongst yourselves. Let us know if you have any questions." I will be looking to them again next time I need to buy a car.

Skoda Fabia

Excellent friendly service, good quality cars, would recommend.

Pegeout 2008

Great family run business Browns auto has admiral values . They are professional, transparent which they pride themselves on, honest and well led

Peugeot Teepee

Ahh.... now I know why there are so many excellent reviews on here!! I was really stressed looking for our next car, up until contacting Browns. James was lovely throughout the whole process, he went above and beyond with customer service; his communication was amazing and with all my questions and concerns answered my mind was soon put at ease. We live over 400 miles away but delivery wasn't a problem at all. We love our new-used car! Thank you so much for turning a stressful situation into a pleasant one. xx

Range Rover Sport

Incredible choice of cars. Found exactly what I wanted. The customer care and attention to detail was second to none. Can only reccomend you try Brown's Autos before anyone else.. I am delighted.

Range Rover Evoque

Fantastic service from start to finish. Josh has been amazing during the whole process, very well looked after and everything completed in a timely manner. Some thing about a family run business and these guys really rock it. 2nd car in a row purchased from Browns and I will most certainly go back for my 3rd when it’s time. Great range of reasonably priced vehicles always. Couldn’t recommend highly enough, masters of their game.

Range Rover Evoque

Fantastic service, always friendly, kind and patient. Was nice to see a lovely run family business

Very good atmosphere and friendly team. I bought a car which is in very good condition. Unfortunately, alternator failed (this cannot be expected or blamed on anyone), team was very helpful (even during long weekend). Problem has been solved within few days without any stress or worries from customer side. Definitely, I'm going to buy next car from you guys!

Jaguar XE

Would recommend them to friends and family. Good, friendly and respectful service. Accurate information, smooth transaction. Good transparency

Renault Laguna

Five star promise & five star car! Collected my vehicle from Browns Autos, Josh was 10/10 service, everything was as described along with a very friendly service, on collection I even met farther of the family run dealership which was very reassuring, so nice to get a vehicle from a true family run garage than run by managers or people from outside.

Mini Clubman Cooper S

Good experience Friendly, helpful and informative team Good communications by both phone and email Smooth easy transaction

Audi A1

Outstanding Outstanding service from these great bunch of people. Helped me with a car for my daughter, no hassle, very knowledgeable and found us a great car. No fault of theirs, it had an issue and they worked very hard to get it rectified immediately. I would have given them 10 stars if that was the max.

Audi All Road

Just bought an Audi a4 allroad from Josh at Browns autos, all done over the phone as I live in Scotland, I have to say what a pleasure doing business with him, car fully serviced , exactly as he Said it was ,best car I have driven ,Good old fashioned, honest, car dealer , would highly recommend this company ,buying a car was a pleasure.

BMW 320d

Excellent service Couldn't be more helpful and friendly. Even brought my little girl sweets while she waited

Nissan Qashqai+2

Very good Friendly and informative. Nice to do business with you also sir!

Skoda

A Short Essay on Customer Service. It is easy to say "we value our customers" but much harder to do. Browns Autos, I am pleased to report, say it and do it. Having purchased a Skoda Superb estate back in January I was fearing the worst when the oil warning light came on after about 6 weeks. After an initial investigation pointed to the turbo, the subsequent one pointed to a much larger fault... piston ring wear. A quick Google confirmed worst fears... new engine/ engine refurb. From the moment I phoned Browns's they swung into action and did everything they could to help. Their warranty was rock solid and covered almost all the costs and they dealt with the warranty company throughout. They even sourced the brilliant Deutsch Auto Centre ltd Dartford to carry out the repair. Not only that, they provided me with a courtesy car of equal size (VW Passat) which meant I could ferry my young family about without missing a beat. Throughout the whole process, their communication was first rate and everything was done with authenticity and a smile. The car is now back in action filled with kids toys, buggies and of course a purring engine! No one one wants to experience serious car issues (including car dealers) but outstanding customer service is more often than not about how companies react when things go wrong. They either see it as an opportunity to create loyalty and build relationships or they see it as a hindrance and something best ignored. Browns, champion the former and because of that I champion Browns! Thanks guys!

Renault Kaptur

Good service, car came to me in beautiful clean condition. The sale was hassle free, the guy also showed me how to connect my phone to the car. A well organized family firm.

BMW 320d Tourer

Fantastic service from family run business. Excellent service from start to finish. The guys there couldn't have looked after us any better, from making sure any advisories were taken care of, to touching up the body work and wheels so the car was immaculate to drive away. Would highly recommend the Browns Autos team and will certainly come back again in the future.

Range Rover Sport

Great service and a great company I've bought my last two cars from James at Browns and the service has been great, communication is on point. Happy to go above ans beyond, personally, I am recommending them to all my friends and family.

Citroen DS3

Very friendly easy to deal with made the experience as easy as possible highly recommend

Nissan Qashqai

Excellent service, top staff. I spoke with Josh, James and Danny through the process and all 3 were nothing but helpful. I had to travel quite a way to view the car and test drive but they kept their word on reserving it and Josh was great with the test drive as I didn’t know the area. Really friendly bunch and 100% would consider making the trip again if I ever need another vehicle!

Range Rover 4.4

Well sourced cars direct from owners . My second buying experience, like the first went like clockwork. Finance, warranty, road tax all sorted out in no time. They couldn't be more helpful and I can't recommend them highly enough.

BMW 420D

Amazing service, very friendly and knowledgeable! Helped me make an informed decision. Great part exchange price offered too

Ford Fiesta

Above and beyond Fantastic service, very helpful and lovely family. Brought my silver fiesta today and really happy with it, it's extremely clean and shiny, and drives lovely. James and team went above and beyond to make everything smooth and hastle free. Would definitely recommend to others, very professional and helpful. Many thanks to you all.

Range Rover Sport

Excellent, upfront and very friendly family business

Audi Q5

Really very happy with the service . We actually had a engine management light come on the same week we bought our Q5 and the garage fixed the problem no qualms. it actually required a £350 part but was fixed quickly, courtesy car was offered and we didn’t need to use the 6 month warranty . Really nice family run garage, would definitely recommend

Mercedes E350

I wanted to forward a review, even though I eventually did not purchase the a car! James went out of his way to forward a comprehensive video via whatsapp which really assisted our interest in the vehicle. His comments and observations regarding the car were totally honest and un-biased. Having James whatsapp his appraisal and the video on line to view made by Josh, made our lives incredible easier as we live 125 miles away from the showroom.Our purchase decision in the end was down to the engine size and timing As mentioned to James, we excited the deal with a heavy heart. Therefore we move on…. Credit where credit is due – Well done

Freelander 2

Perfect, will continue to use them. Great garage, family run, they are all extremely helpful in every way. My wife and I are disabled and they helped us every step of the way, I cannot recommend them enough. I don’t normally do reviews but I feel so highly about them I had to.

Citroen C5

The boys strike another good deal Excellent from start to finish. Enjoyed doing business with James, and Josh. They seem to have an eye for good cars.

Audi A5 Cab

Good service from Josh and James at Browns Autos.

Audi TT

Picked up my Audi tt absolute first class service went above and beyond, Thankyou to the Team at browns autos, First class service would highly recommend 👍

Volkswagen Tiguan

Absolutely brilliant company. Fantastic service, made everything really easy for us. Amazing car, can't recommend them enough.

Mazda 6

Great experience getting my new Mazda had a few little hiccups with car on test drive but they where sorted asap for me before return collection, great customer service, hopefully deal with you guys in the future

Nissan Juke

Josh made my experience smooth Josh is awesome! The service I got was 7 stars, he answered all my questions, I told him about my budget and he took off the cost of delivery, because I told Josh that I had just relocated to the UK, he was so kind to increase my warranty by additional 6 months. He gave me step by step guide on how to get the car taxed (road tax). From calling to purchase to delivery, everything was perfect! Thank you Josh!

BMW 420d

Smooth experience, all the way through Professional family run business. Nice people. Competitively priced. Would definitely recommend.

Renault Captur

Great professional service! We were looking for a used vehicle and they were quick in response to our query and got us in our new “used” vehicle within 24 hours

BMW 125i

Great service for when I was in urgent need of a reliable car! Needed a reliable comfy car in a hurry and everything went very smoothly. Great people to deal with.

VW Tiguan

The whole experience. A1

Range Rover

Great customer service Excellent service from start to finish, quick to respond to my queries, to arrange a test drive and a comprehensive show around my new vehicle once I had decided to go ahead and purchase.

Mercedes

A superb and friendly service throughout the transaction. Really very good. Such a good experience. No hard sell. Very long and extensive test drive and plenty of time to make decision. Very highly recommended.

Nissan Qashqai

Highly recommended Professional, smooth, easy dealings with browns autos. Will buy again and recommend to friends. A++

Vauxhall Insignia SRI

Fantastic service They have been so great throughout my experience with Browns autos, they are very helpful and respectful. I can't recommend them enough. Thanks guys :)

BMW

Lovely family run business. Were so accommodating, 5 star service. Went above & beyond. Definitely recommend!!

Range Rover Sport

5* service, and great vehicles! Amazing customer service the best place to get a car from, I'm recommending all my friends and family.

Audi A5

Fantastic !!!! I brought an Audi A5 from Brown’s Auto’s yesterday. The process took around 2 days to complete. Josh was brilliant, nothing was too much trouble, always responding straight away and keeping me in the loop throughout. Josh’s dad was brilliant when I collected the car, took me through everything I needed to know. I wouldn’t use a different car company now and will recommend to all friends / family to use Brown’s Auto’s if buying a car! The car is IMMACULATE. Thank you so much.

Seat Ibiza

Seat Ibiza, Great Car & Customer Care Excellent customer service from the start, The whole team made the entire transaction so easy and trouble-free! A well-established Family business with great care for the customer and, most importantly, for the Car! Special mention to Mr Dan and the two Brothers. Thank you, James! Francisco

Fantastic local dealership with attention to detail. The buying experience from start to finish, Josh and his family really looked after us! The car was exactly as advertised and it's refreshing to see that this family run business offers excellent customer service. After driving the car away it developed an electrical issue with a rear light bulb and upon taking it back to them the same day as purchase, they fixed it immediately and the coffee was really good too. Peace of mind with a 6 month warranty, I couldn't recommend Browns Autos enough.

Ford Mondeo

Would I buy from Browns again? From the start point they provide detailed and accurate vehicle descriptions which means the car you go to see is what you expect. In addition they can provide videos and also answer any questions you may have. I was travelling 3 hours for a fairly rare vehicle so didn’t want a wasted trip. It helps that they have a pedigree of vehicle experts so understand what they are selling. In terms of the dealership experience they are very down to earth and friendly and it felt as though I was chatting with people that wanted to get me in to the right car. I got a fair price for my part exchange and was happy. I like that this is a family business as it means they care about reputation and long term business as opposed to huge volume. Would I buy another car from them? Absolutely, and that’s the key question.

Kia Venga

Just purchased a Kia Venga from Brown's auto in Portslade a very friendly and welcoming family business. One very happy customer, I asked about a little cigarette burn in the back on the car before purchasing which they fixed for me. Very happy customer and a beautiful car. Would Highley recommend them. Thank you

Range Rover Evoque

Flippin brilliant and friendly😀😀 Found a nice vehicle on their website, great videos and photos to show what you want to purchase. Friendly and extremely helpful staff. Brilliant family business. Brilliant service, very helpful and knowledgeable. Just watch out for the parking in Aldi next door if you go back within 4 hrs, the parking company want your cash.

Freelander 2

Picked up a Landrover yesterday at Browns Autos Portslade. Very welcoming, likeable good people. The car was out front ready to collect and beautifully prepared. The transaction was effortless, all paperwork including car tax and warranty completed by experts in minutes. Great car, great value, great people and a complimentary six month warranty. True top class customer service. Thank you

BMW 320D

Incredible dealership Cannot fault the service received by Browns and the entire team there today. Every stage of the journey to purchase was brilliant and effortless. Highly recommended if you’re searching for a reliable and knowledgable dealership. They went beyond good levels of service this morning! ‘Think Browns will know what I mean by that’ ;) cheers guys. T

Fiesta

Attentive, friendly and helpful. Attentive, friendly and helpful throughout the process. The car was spotless and any minor thing that needed to be done had been done, such as advisories on the last MOT. Even some barely visible scuffs to paintwork were touched up. All the staff seemed to be happy in their work, which is rare enough to be worthy of comment.

Ford Focus ST3

Excellent service! Excellent customer service and very quick to respond to any questions you may have. Car is great condition and reasonably priced! Thank you Josh for all your help!

Audi A5

Lovely people willing to go the extra mile! Josh was brilliant throughout the process, all top guys really happy with the car and the support throughout the buying journey!! Top fellas

Jaguar XF

First class service when I bought my jaguar.. 100% go back for my next car

BMW Z4

I bought a BMW Z4 2.0i M Sport from Browns and had the best experience. From the relaxed and no pressure initial enquiry to the helpful and fun process of viewing the car and agreeing the deal. A generous warranty was offered which i wasn't expecting and when i needed a small issue to be looked at they were on it straight away and the car was returned in perfect condition the same day. Danny and Josh were both great to deal with, and i will certainly keep an eye on their stock list when it comes to my next new-to-me car!

Skoda S

I recently bought a Skoda Superb from Brown's. I dealt with James who was supportive through the whole process and kept to every word of his promises. i live in Scotland and Browns is in Brighton so a lot of things were discussed over the phone prior to me flying down; at every turn James made sure that everything was in place. I had a particularly bad experience with another dealer and explained this to James. He assured me that this would not be the case - he absolutely kept to his word!1. James picked us up from the airport, had the care serviced and looked over again to ensure all was as it should be. And it was!! Thoroughly recommend Browns - trustworthy and committed. Thank you.

Hyundai IX20

Fantastic service could not do enough for us, really friendly and professional would definitely use them again

Mercedes SL400

Amazing service by all the guys at Browns Auto Service. Very welcoming and car is in fantastic condition. Very trustworthy and would highly recommend. Thank you!

Jeep Renegade

Purchased a new car with Browns Autos, I'm so happy with it. Josh was so helpful throughout and very professional! I would definitely recommend this place to anybody searching for a new vehicle.

Megan H

Amazing dealership! Super friendly and helpful service. Really welcoming space. They talked through everything and were more than happy to answer my ‘stupid questions’, went above and beyond and just overall amazing!

Range Rover SDV8

Amazing customer service ,great and professional staff!!! Been looking for a nice car for almost 2 months(Range Rove Vogue), I found BROWNS AUTO'S online and soon as we started the communication the process was super quick and professional on response.Soon as we start all the paperwork James and his team from Browns was super helpful and problem solving amazing and excellent Costumer service. During the purchasing process I found all their branch staff extremely professional and knowledgeable!!!Highly Recommended for any kind of car purchasing!!!

Mercedes ML

Lovely family run business with 5 star customer service From start to finish in dealing with Brown's it has been a 5 star service. Following 2 previous trips to other dealerships,this was the first to show excellent communication throughout, they were open and honest, reliable and the most welcoming. From seeing this car advertised it was described with such a personal touch. The advert read like you were standing there talking to them with great pictures and an excellent video with a great narrative of everything throughout. I completed the enquiry on the evening and was called the following morning to discuss the car further. The reservation process through the website was also very easy to use. From the first conversation Josh was friendly and knowledgeable about the car and was happy to listen to the previous experiences I'd been through ensuring he understood my needs. Travelling 3 hours for the car and having very little time meant doing as much as possible before hand to ensure a speedy handover. Working around my busy life josh communicated throughout on wattsapp making all the arrangements for my part exchange. Again josh was upfront and honest about any concerns whilst ensuring i received a fair amount for my vehicle. All finance arrangements were completed with Joshs support prior to my arrival and an appointment set to review and purchase the car. Josh checked in before the date sending reminders of documents required which certainly helps when you have baby brain. 5 days later and travelling 3 hours to Browns I was Warmley welcomed by Josh and the Clayman family. They were friendly, accommodating and efficient throughout the viewing, part exchange, test drive and sale. The car was exactly as described and obviously better seen in person. I was extremely happy with the sale including price paid for the car. There was a slight time delay on the finance company side which was no fault of Brown's who were constantly chasing things. This did not alter the experience as there were some lovely places to visit and we had great conversations with all the family the time went quickly. Lovely family run business with excellent customer service. The smooth 3 hour drive back in the car was heavenly, Thank you to all at Browns

Fiesta

I would definitely recommend Browns Autos to everyone. A very friendly and welcoming family run business. I was assisted by Josh who went above and beyond to ensure i was completely happy with my purchase. I am delighted with my new car!

Ford Fiesta

Travel down from Essex... "What a great family team" .. Can't fault in any way ...Great car /hospitality/and helpfulness, would highly highly recommend to buy from them .

BMW

Wonderful bunch of lads, very friendly, Helpful and knowledgeable. Drove away today the vehicle I saw online yesterday and very happy with my purchase. I highly recommend browns autos and I will certainly use them again. Thanks again guys.

Bentley GT

A very professional Service but also giving a personal touch, they worked with me to arrange collection of my car, provided a personal plate free of charge and in general were faultless through the process, the car was well presented and a credit to them, I would highly recommend them, a big thankyou to the whole team, Dylan

BMW X5

What can I say but THANKS to Josh and Jeff for going far and above what you expect from a car sales company. Getting me a fabulous car delivered 250miles to me while on holiday after mine had died within 2 days with 12 months mot and valeted as it should be. Great service Guys. Even though we live in the Midlands I wouldn't go anywhere else first.

Fiat 500

So far, so good! Very good service from Josh and the car was nicely prepped. The guy who took us on the test drive was really knowledgeable too.

Mercedes

Service was first class, really nice guys to deal with, they were all very friendly,helpful and knowledgeable. I will surely recommend browns autos and definitely use them again when I’ll be searching for a replacement car. Saw a car yesterday and drove it away today. Thanks again guys.

VW Golf

A fantastic dealership, so many nice cars on the forecourt and so well presented. The family feel is strong when you go here and they really go out of their way to look after you. Wouldn’t hesitate to recommend them to anyone seeking a used car. Thanks Browns Team! I love my new Golf.

BMW 520

Very good garage and decent, honest people working there! Travelled 6hr round trip to buy a 5-series on the back of their stellar reviews, and was not disappointed with the service or the car! There were a couple of issues with the vehicle which were unknown to both of us shortly after I picked the car up, but were promptly resolved by the garage with no fuss or issue at all. Rest assured that if you buy a car from Browns Autos you won't be left high and dry if something does go wrong on your car after purchase, I cannot recommend these guys enough!

VW Passat

A really wonderful company to deal with. I bought a VW Passat from them, as they could not have been more helpful, letting me go on a long test drive, and fully explaining all the complicated features of the car. The small problems I found with the car, they promised to fix, which they did. The car was beautifully cleaned. The carried out a service & MoT, all as promised. When I wanted to visit a 2nd time on a Saturday form my son to see the car, they stayed opened beyond their normal closing time! They sorted out all the paperwork for me, & even putting a stamp on the envelope to the DVLA for me to post. Words escape me. They made the whole experience of buying a car very easy for me.

Citroen C4 Grand Picasso

Friendly guys, very helpful, solved the little problems and made sure we were happy. Had a great test drive, both my wife and I got a proper drive of the car. Process was nice and easy and we drove out the same day with the car. Josh made sure everything went well and talked us through everything. Very pleased with the car, just what my family needed. Thank you

Citroen

Very easy process, very friendly and helpful.

Range Rover Evoque

Bought a RR Evoque from Browns Autos. I was a bit worried as I couldn’t go and see the car. Both Josh and Danny were very reassuring, that I would love the car. It was a smooth and quick process. Thanks Jeff for delivering it! It’s fab and drives very nicely. Thank you for everything!

Lexus

We bought a used Lexus from Brown's auto. They made the whole transaction smooth and easy. They were friendly, personable, knowledgeable, and thorough. We worked with Josh and Danny, who were both excellent. I would highly recommend Brown's Auto.

BMW

Easy company to deal with. They were up front with any issues on the car and gave a sensible trade in on my previous vehicle

I highly recommend Browns Autos for your next car, we have purchased 3 cars from them over the last 4 years, for myself, my wife and also our daughter. everything we have purchased has been properly prepared, two had new mot's, all have been so reliable and all we have done since is service them.

Audi

I recently purchased a car from Browns. I have to say that from the start I couldn’t have hoped for better service. Everyone has been friendly, polite and professional. The car is great and I wouldn’t hesitate recommending Browns.

Kia Sportage

Couldn’t recommend this family business enough, such a smooth process from start to finish. They were Happy to answer any questions I had and Were really friendly. A great experience

LRover Discovery HSE

Very good service from enquiry to purchase

BMW 5

Excellent service so far, purchased the car over the phone without seeing it so a bit of a risk but it was the car I wanted, I went ahead after reading the reviews and I was not disappointed,the car is in lovely condition and James was very helpful sorting everything out for me and getting it delivered.

Audi A3

Very efficient and very pleasant doing business with them. Would certainly recommend them.

Citroen C3

Thank you so much james for your help with my new car! thanks for your time and also bringing the car home. I love the car and I am so grateful for your great service. will recommend!!

VW UP

Really friendly, helpful experience. The staff I met were down to eath, and were readily available with any information I needed, but weren't pushy or cold and corporate.

Discover 4

Helpful, due diligent and good customer service, would feel confident in recommending to friends and family. Thank you

Audi

I would absolutely recommend Browns Auto’s to anyone wishing to purchase a car from them with complete confidence. It is a family run firm, i.e. brothers and sons, and their reputation is of paramount importance to them. I was told to take as much time as I liked inspecting the car and they were as good as their word. There was no pressure put on me at anytime. The gentleman who showed us around the car was one of the partners, a brother, Doug. The car was taken out by him at first, to show my wife the cars’ controls, then my wife took over the driving. The test drive consisted of driving around the town and then onto dual carriageway driving and back to base. The test drive must have lasted a good twenty minutes. We were then left by ourselves to talk about the car, again no pressure of any sort. My wife asked if it was possible to take another short drive, after adjusting her driving position, again she was allowed to take another short drive around the town, without any pressure put on her, everyone could not have been more helpful. Needless to say, we bought the car and are delighted with it. Whilst waiting for the family to come back from taxing the car, I was privy to one of the sons in prolonged discussions with someone from AutoTrader, they advised him that they were selling their cars at between £1000- £2000 less than they could be selling them. When I queried this with them they told me that they would rather do this and have a quick turnover than have a vehicle standing on their forecourt for perhaps months, it made economic sense and made for good business. The car is immaculate inside and out and we are delighted with. I will not hesitate to buy another vehicle from them again in view of the excellent friendly service that we experienced, especially if my wife totals the car again!

Kylan81@hotmail.com

Excellent staff very helpful, when things were taking longer than they should of ( no fault of there own ) they done everything they could to help speed things along aswell as being very accommodating and friendly I would definitely recommend choosing this place if you are going to get a car over all else.

Crossfield

Really helpful in making sure I had the right car for me and then helping me move all my stuff from one car to the new one! Couldn’t have done more to help and a nice atmosphere in the office too!

BMW

Great family business who obviously enjoy what they do and care about good service. From first contact to test drive, payment and taking my new car home was less than 24 hours. Good price and exactly as described in the advert and on the phone.

Sold Golf

Sold my vw golf to browns today very professional company was a joy to deal with thank you James for a totally stress free experience

Fiat 500s

Found my perfect Fiat 500s at Browns. Everyone was friendly and James was very helpful, gave me the time to make a decision and made the process of test drive to sale easy. Reply

Fiesta ST

Really helpful in making sure I had the right car for me and then helping me move all my stuff from one car to the new one! Couldn’t have done more to help and a nice atmosphere in the office too!

Fiesta ST

Right, so on Sunday we need a car ASAP as I'm back in the office and saw this stunning Fiesta ST with some AWESOME extras! I rang the garage, they answered even though they were closed and just picked up the car today, fully service and mot. That is what you call turn around. Now to the car! I'm speechless!!!!! What an amazing car!!!! Just as the description in the ad and even more. Everything was clearly explained in the description and the car even came with brand new tyres and brand new heated windscreen just fitted. I big massive thank you to Josh, he bent over backwards to get me this vehicle!!!!! Will defoo recommend and use again for my next purchase.

Excellent family run business....very open and honest..... and we love the car...

Citroen DS3

Can’t recommend browns autos enough, It didn’t feel at all like the usual sales pitch you’d expect, Josh was very helpful and answered all my questions. I feel very happy with the deal I got.

Toyota Yarris

Great friendly team. Viewing and test drive was arranged quickly and staff knew what they were talking about without any pressure sales. They were up front about any defects or marks and the price was fair. Also went the extra mile with extras and making sure tax was arranged, new batteries for the keys etc. Very happy

Vauxhall Corsa

Ticks every box you could want. Car prices absolutely top notch, we are so pleased with our new car! I am a sucker for research and couldn’t find a better deal in the UK never mind in Sussex. Test drive was a pleasure, great customer service and calming presence. Dealing with paperwork and finance was unbelievably quick. Finally, most importantly, the whole lot of them that work there are really nice guys that put you at ease. Best garage we’ve dealt with for sure.

BMW 3 Series

Fantastic good old fashioned honest friendly service. From the first point of contact which incidentally was made only 5 minutes after I had put down the deposit to the moment we drove away. Purchased a superb low mileage BMW 3 series which I am delighted with. When the time comes to change my car again my first port of call will be Browns Autos. Thanks guys pleasure doing business with you.

Sold my car

Sold my car to these boys they was all really helpful and listened to what i wanted and we made a deal I spoke with josh he was very polite and very helpful couldn’t recommend enough!!

BMW 218i

Best service absolutely thrilled

BMW 3 Series

Fantastic good old fashioned honest friendly service. From the first point of contact which incidentally was made only 5 minutes after I had put down the deposit to the moment we drove away. Purchased a superb low mileage BMW 3 series which I am delighted with. When the time comes to change my car again my first port of call will be Browns Autos. Thanks guys pleasure doing business with you.

VW Take Up

Incredibly helpful staff, very experienced and lovely people to buy from. Helped me explore finance options and overall a very smooth process!

Mini Cooper Clubman SD

Absolutely fantastic service and customer care. Josh was amazing for start to finish. Nothing was a problem. He answered any questions immediately and took care of everything. Thank you guys. My new care is beautiful!

Bought my car

Sold my car to Browns today, fair price paid and a good experience. Came to my home after making an on the phone offer, a quick check over the car to confirm as described and the full monies transferred immediately. Recommended. *****

Jaguar XJ

Honesty is what you looking for when you purchase a used car and Brown Autos deliver full honesty in every aspect. I can not recommend enough, it was a great experience for me to deal with them. I have been looked after perfectly with their friendly service.

Mercedes SL350

What a great , professional, friendly and fair company to deal with , from the top man to the boy who cleans the cars , great family business, very impressed through out my car buying experience, thanks gents , cars fantastic.

Audi Q7

Amazing service, drove down from north kent. Very friendly. Had a slight problem with the car but as I was a fair way away they dealt with my local garage, dealt with the warranty company and I was up and running again very quickly. I’m a single mum and they really looked after me. Thank you so much.

Audi TT

i just wanted to say the team at browns gave us great service throughout. the audi we purchased turned out to have an intermittant issue with audio system, but there were no quibbes and brown's hands-on tech (doug) even travelled 70 miles to our home in london to fit the refurbished amp! now that's service for you!

Efficient and Honest

I recommend and would certainly use them again.

BMW 320d

I am really happy with my new car. Josh and his family was really helpful, and professional. I went for the car by train more than 4 hours traveling and drove back my new Bmw. would recommend them to anyone. Don't hesitate, Little family business but I think the best in the UK Thank you Guys

Toyota RAV 4

Very helpful staff, very friendly , not pushy, fast service. Felt very comfortable, very approachable. Would definitely recommend Browns Autos. Great service.

Chrysler Crossfire

A pleasure to do business with a very friendly and professional team. The car was excellently prepared for collection. First drive an absolute delight and look forward to many more. Highly recommended.

Ford Focus ST

The experience was excellent I would recommend browns autos to anyone. I felt very relaxed and not pressured into anything. The test drive was the same, demonstrating what was on the car and felt relaxed whilst taking the car on a test drive. Everyone was really friendly and helpful and I would definitely come back in the future. There was a range of cars there for people to view. Thank you everyone at browns autos

Ford Focus Estate

Absolutely brilliant service! I drove 3 hours as I was adamant I wanted to buy from Brown's Auto's - I really trust them and felt 100% confident and comfortable buying from them. Danny was excellent and went over and above, even opening when they are normally shut as my diary was such a nightmare! He was always on hand before we brought and after if we needed anything, they really look after there customers.

VW Passat Estate

Danny is great . traded my car in for my new one . simple and easy . Good price paid for my old car and for a good deal on the new one .

Fiesta

Brilliant service and aftercare! They even processed the car tax for me. Couldn’t be happier

BMW Touring Estate

Very good experience with no hard sell. All very helpful and i bought a very good car.

Ford Fiesta

Brilliant service and aftercare! They even processed the car tax for me. Couldn’t be happier

Ford Kuga

Can not fault them. Received excellent customer service. Wouldn’t hesitate in purchasing from them again!!!

Vauxhall Mokka

Purchased Vauxhall Mokka from Browns, Great service all round, couple of e-mails and phones calls to complete purchase and they were also happy to deliver to car to me at Bexhill.

VW Tiguan

I HAVE JUST PURCHASED A VW FROM BROWNS AUTOS - A VERY HAPPY CUSTOMER! THANKS TO THE TEAM ESPECIALLY JOSH WHO WENT OUT OF HIS WAY TO HELP MAKE BUYING A CAR A GREAT EXPERIENCE. I HIGHLY RECOMMEND THEM, ESPECIALLY TO PEOPLE WHO ARE DEAF; A DEAF FRIENDLY SERVICE FROM ENQUIRING ABOUT THE CAR TO DRIVING OFF IN MY LOVELY VW! EXCELLENT FAMILY OWNED BUSINESS - THANK YOU!

Mercedes E220

Excellent experience I would recommend this garage if your going to buy a car . Josh and his Dad couldn’t do enough for me they went above and beyond they even chased the finance company when they were dragging there feet . A* service will defo buy from them again

Abarth

The guys at Browns were very helpful through the whole process, especially given all the complications around covid. Great experience and everything was very smooth and easy.

Qashqai

Danny and his staff so knowledgeable and helpful giving lots of information about our new car. Absolutely over the moon, car is fabulous and wouldn't hesitate to recommend Brown's Auto's to anyone who is in the market for buying a quality used car. Buy with confidence from Danny at Brown's Auto's and rest assured any questions or queries you may have will be answered. Very happy!

Mercedes A180

Great service from Josh and the rest of the team, easy to work with, straight froward, I'd buy a car from them again.

BMW X1

It is a nice experience in the whole purchase process. The gentleman who communicate with me is patient, sincere and respectful. He described my target car, BMW X1 X DRIVE M SPORT with exactitude, no hiding of any facts. During the lockdown, he was still willing to arrange the transport of the car to my home, a more than 5 hour drive from Brighton to NE England. The gentleman's heart-felt hospitality is much appreciated. I would certainly recommend Browns Autos to my acquaintances when they need cars. Wish the enterprise every success in its future businesses.

Lexus IS300 F Sport

It was a perfect experience and really was a pleasure to do business with them. I would be happy to deal with these guys again no problem. THANKS guys

Jaguar F Type

Recently purchased an F Type Jaguar from Browns Autos. The service was very professional from start to finish. The car was superbly presented and i am very happy with it and it was a very accurate description to the advert. all of the team are very friendly and very easy to deal with. Thank you all

Mini Cooper

Josh and his team were fantastic throughout the process of buying our car (especially during the pandemic). The car is fantastic and in great condition. Such good communication all the way through the process as well, would highly recommend using Browns for any vehicle purchase.

Audi A3

Easy to deal with. We had to make an urgent vehicle purchase during a what is a difficult time with this COVID pandemic. But the owner of Browns was easy to work with and helped make the process as simple as possible. I would recommend Browns.

Ford Focus

I found my experience with Browns Autos to be very good and helpful. I would use them again.

BMW 1 Series

A pleasure to deal with the guys at browns autos they were very helpful. Excellent communication and the description and information given about the car I purchased was spot on. The hand over when picking up the car was made really easy with everything done very professionally. In addition the process of looking at the car and buying it even with COVID restrictions in place was first class, I felt totally at ease and the set up browns autos has in place for sales during COVID works perfectly. Very happy customer. Thanks again. Josh

Ford Focus

The best service! Buying our car was a simple, hassle-free experience. When we noticed something wasn’t right with the car, it was taken straight back with the promise of either fixing it, or our money back. Whilst the car underwent repairs, we were loaned a vehicle from browns and were given honest updates on the repair status. Our car has been returned to us, better than it was when we bought it! Thanks to all at browns for such excellent service.

Mini Clubman

Browns Autos are simply one of the the best, if not the best, used car dealerships in the UK. We bought a Mini clubman from Danny and Josh and right from the 1st day of communication their service has been fantastic. it's the 1st time I have ever purchased a vehicle without a viewing and i was put at ease from the start, i was told what was right with the Mini and what was wrong. the communication between Danny and Josh and myself has been brilliant. Even up to the point the vehicle was delivered they took care of everything. I can honestly say that I would buy from them again and I highly recommend them. 5 star service keep up the good work guys and look forward to dealing with you again.

Mercedes SLK

Friendly family run business, car was as described and they pointed out any (slight) pre-delivery issues with it which they rectified prior to delivery. We can highly recommend

Suzuki Vitara

Very happy with my new car. I was well looked after - excellent customer service from start to finish - Thank you!

Mini Coupe SD

Really pleased with the Mini Coupe we bought last week. The family team were very friendly and helpful. It’s a two seater so my husband and I went out for two test drives separately! The car is just as described, drives beautifully and came with a year’s warranty.

Ford Grand C Max

The easiest car buying experience that I have ever had! I knew what I wanted and their team made it happen. No nonsense, honest family run business. Highly recommend.

Fiesta

Couldn’t recommend Brown’s Autos enough. Brilliant service from the moment I enquired about the vehicle. They gave me a new 12 month MOT and done all advisories. When the car was collected it was valeted and even came with new number plates as the old ones were slightly faded. My whole experience with them was quick and efficient - I felt comfortable and at ease the whole time. Would definitely do business with Brown’s again.

Mercedes E250

Cant say enough about browns fantastic service from 1st view to the purchase no.pressure to buy explained every detail cant tha k them enough a proper well run and friendly family run company many thanks to danny james and josh top blokes will definitely go to them again

Range Rover Evoque

Brought a Range Rover in August, an had a bit of trouble with my heating this week called them and explained the problem an they had booked my car in straight away with their garage to have a look was something minor which they repaired straight away. Can’t fault this garage enough for there excellent customer service and service all in all! Would recommend to anyone.

Nissan Qashqai

Friendly, helpful & knowledgeable staff, great cars & good deals. Very happy with the service.

Vauxhall Insignia

Fantastic service from start to finish. They stayed open late for to me enable me the opportunity to travel down to test drive the vehicle. Great communication and very friendly team

Vauxhall Astra

Very helpful team who made the whole process very easy and stress free.

Mercedes C class

Found the car on auto trader and decided to place a deposit that night based on the 5 star reviews. Travelled to Brighton from Dorset the next day. The car was exactly as described and I bought it and drove it home that day. Friendly staff, no hard sell, excellent service. All car dealers should be like Browns Auto’s.

BMW X6

The staff were very friendly and professional. They were very knowledgeable about the vehicle answering all of our questions thoroughly but did not give the hard sell. This was clearly a well run family business.

BMW 1 Series

Simple, honest and trustworthy family business. Would recommend them to others :)